Our customer service hours are Monday - Friday 9:00 AM - 5:00 PM GMT.
Unfortunately, we do not have a customer service phone line available at this time. We ask that all customer enquiries are to be submitted in writing by sending an email to firstname.lastname@example.org.
Please ensure that you provide as much detail as possible in your initial email to help speed up the process so our team can assist you in as little time as possible, for example: include such things as order number if you currently have an outstanding order.
Our representatives return emails in the order in which they are received. Due to the way our system is programmed, sending multiple emails may delay our response time. Please only send one message and we will get back to you as soon as possible.